Privacy Policy for Localis Technologies Australia Pty Ltd

Last Updated: 13 November 2024

1. Introduction

Localis Technologies Australia Pty Ltd ("we", "us", "our") is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Scope

This Privacy Policy applies to all personal information collected by Localis Technologies Australia Pty Ltd through our platforms, services, websites, and any related products or services (collectively, "Services").

3. Information We Collect

We may collect and hold the following types of personal information:

Contact information: Name, email address, phone number, and postal address.
Demographic information: Age, gender, location, and preferences.
Technical data: IP address, browser type, device identifiers, and access times.
Financial information: Billing information, payment details, or financial data if necessary for processing transactions.
Usage data: Information on how you interact with our website, applications, or platforms.

We may also collect non-personal information related to your use of our Services, which does not identify you directly.

4. How We Collect Your Information

We may collect personal information through:

Direct interactions: When you provide information to us via forms, emails, or during customer support interactions.
Automated technologies: Using cookies, server logs, and other tracking technologies to collect data about your device and browsing behaviour.
Third parties: Data from third-party services such as analytics providers, advertising networks, and publicly available sources.

5. How We Use Your Information

We may use your personal information for purposes including, but not limited to:

Providing and improving our Services.
Communicating with you regarding updates, promotions, and support.
Personalising your experience on our platforms.
Processing transactions and fulfilling orders.
Conducting data analytics and research to improve our products and services.
Complying with legal obligations and resolving disputes.

6. Disclosure of Your Information

We may disclose your personal information:

To third-party service providers who assist in delivering our Services.
When required by law, such as in response to a subpoena or legal process.
To protect our rights, property, or safety, and that of our users or the public.
With your consent or at your direction.

We do not sell or rent your personal information to third parties for their marketing purposes.

7. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes:

Using secure servers and encrypted connections.
Implementing access controls and monitoring our systems.
Conducting regular security audits and assessments.

Despite our efforts, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

Your personal information may be stored, processed, or transferred to countries outside Australia. In such cases, we will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

9. Accessing and Correcting Your Information

You have the right to:

Request access to the personal information we hold about you.
Request correction of any inaccurate, incomplete, or outdated information.

If you wish to exercise these rights, please contact us using the details provided below.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platforms. You can adjust your browser settings to refuse cookies, but some features of our Services may not function properly if you do so.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We recommend reviewing their privacy policies before disclosing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Localis Technologies Australia Pty Ltd
Email: team@localis.co
Phone: +61 413 454 470
Address: 404 Bowen Terrace, New Farm, Queensland 4005, Australia